This update: 29 March 2020
What personal information do we collect from the people that visit our website, app or blog?
When registering or ordering from our site, you may be asked to enter your details or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, purchase a product, rate or review a product, respond to a survey, open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features, in the following ways:
- To personalize your experience and to allow us deliver the type of content and product offerings that most interest you.
- To help improve our website in order to serve you better.
- To help us service you better when responding to your customer service requests.
- To help us quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- To ask for ratings and reviews of services, products and offers.
- To follow up with you after your registration, purchase, contact and correspondence (live chat, email or phone inquiries).
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Antivirus and Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a very limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information, to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
What are cookies?
Cookies are small text files websites place on computers and mobile devices of visitors to those websites. Cookies enable a website to remember your device and how you interacted with the website.
This is useful for a number of different purposes. For example, cookies can be used to remember your username and password information so that you don't have to re-enter all of your login information each and every time you visit a site you regularly log in to.
Other functions of cookies are to provide custom advertising to users based on searches and personal interests, as well as site performance cookies that enhance your website experience by remembering such things as your previous custom settings on the website.
We use different types of cookies to optimize your experience on our website. Of course, you're in control and can always manage or change your cookies preferences at any time. Just remember that if you turn-off any cookies, some features that make your browsing experience more efficient may not function properly and this may negatively impact your best experience on the website.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Of course, you're always in control. You may manage your cookies from the Cookies options bar.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we always seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en. Presently, we have not enabled Google AdSense on our site but we may do so in the future.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
In 2016, the European Commission approved and adopted the new General Data Protection Regulation (GDPR). GDPR is a significant change in data protection regulation in the EU and replaces the existing legal framework (the Data Protection Directive and the various member state laws). GDPR came into effect on May 25, 2018. nwabaNG is fully committed to achieving and upholding ongoing compliance with GDPR.
Here's some data security information you need to know:
File Systems and Communication
All access to nwabaNG website is restricted to HTTPS encrypted connections. All data retrieval from data sources is done with your unique access token over a secure connection with API keys.
User passwords are secured with encryption techniques. They are never stored in the database in plaintext and are not readable by staff.
Data that nwabaNG stores:
- Your names and email addresses.
- Your accounts order/customer/product/audience data.
Currently, all data, backup are stored in different UK and USA locations. We do not backup any of your accounts (or your customer's) data in other locations – just data that has to do with your nwabaNG preferences and subscription to Aba BUSINESS Pages, GreenSHOP, EasyMARKET, etc.
Please contact us at any time if you wish to receive the data we have on record or if wish us to delete it.
Data protection measures
We have a number of security measures in place to protect data present in your Aba BUSINESS Pages, EasyMARKET and GreenSHOP accounts.
nwabaNG shares as little data as possible with 3rd parties. If we share data, it is only your email address and used for reasons described below. All of your store's data is completely contained. The only 3rd parties we work with are:
- Google Analytics – Google tag manager for tracking views of the nwabaNG website and application.
- Facebook Advertising – retargeting and advertising nwabaNG.
- Google Adwords – retargeting and advertising nwabaNG.
- Google Optimize – split test nwabaNG's website pages.
Also, our staff will never access your data unless required for support reasons.
When working a support issue we do our best to respect your privacy as much as possible, we only access the minimum data needed to resolve your issue.
Finally, it is noteworthy that nwabaNG is presently a very small organisation with less than 10 employees, so access to any data is very limited. We also limit access based on IP (security proxy).